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roomii™ - Lease or buy quality pre-owned furniture from the people that own it.
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iStock scaled Our money back
guarantee.

If you’re not happy with your lease,

we’ll work with you to resolve your issue

We’ll issue a refund for items that fall under these categories

→Furniture is damaged upon arrival

→Item isn’t as it was described in the listing description. 

What’s next?

If you need submit a dispute request, make sure to:

  1. Gather evidence: Document issues with photos or videos
  2. Contact us: Get in touch within 24 hours of having an issue. Lessees have 24 hours to submit a dispute request for returns.
  3. Stay in touch: We’ll reach out with next steps specific to you.