If you’re not happy with your lease,
we’ll work with you to resolve your issue
We’ll issue a refund for items that fall under these categories
→Furniture is damaged upon arrival
→Item isn’t as it was described in the listing description.
If you need submit a dispute request, make sure to:
- Gather evidence: Document issues with photos or videos
- Contact us: Get in touch within 24 hours of having an issue. Lessees have 24 hours to submit a dispute request for returns.
- Stay in touch: We’ll reach out with next steps specific to you.