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Roomii Privacy Policy
Last Updated: April 13, 2026
1. Overview
Roomii, Inc. (“Roomii,” “we,” “us,” or “our”) operates an online marketplace that connects users to buy, sell, and rent furniture.
This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services (“Services”).
By using Roomii, you agree to this Privacy Policy.
2. Information We Collect
We collect information necessary to operate the marketplace and facilitate transactions between users.
a. Personal Information
- Name
- Email address
- Phone number
- Billing and delivery address
b. Account & Transaction Information
- Listings, orders, and rental activity
- Payment-related information (processed via third parties)
- Communications with Roomii and other users
c. Verification Information
To support trust and safety, we may collect:
- identity verification data
- supporting documentation
- eligibility-related information
d. Device & Usage Data
- IP address
- browser type
- device information
- pages viewed and activity on the platform
3. How We Use Your Information
We use your information to:
- operate the marketplace and facilitate transactions between users
- process payments and enforce financial obligations
- Coordinate shipping and delivery through third-party carriers
- verify identity and eligibility
- investigate disputes, claims, and potential fraud
- enforce our Terms of Service
- communicate with you about your account or transactions
- improve platform performance and user experience
4. Marketplace Data Sharing
Because Roomii operates as a marketplace, certain information must be shared to complete transactions.
a. With Other Users
We may share limited information between:
- buyers, renters, and sellers
This may include:
- name
- contact details (as necessary)
- delivery-related information
b. With Third-Party Service Providers
We share information with providers who support our operations, including:
- payment processors (e.g., Stripe, Affirm)
- logistics and delivery providers (e.g., carriers)
- identity verification providers
- customer support and infrastructure tools
These providers only receive the information necessary to perform their services.
c. For Disputes, Claims & Enforcement
We may use and share your information to:
- Investigate damage, loss, or theft claims
- Respond to chargebacks or payment disputes
- enforce payment obligations or collect outstanding balances
- protect the safety and integrity of the platform
This may include sharing information with:
- financial institutions
- insurance or claims partners
- legal advisors or collection agencies
d. Legal Requirements
We may disclose information if required to:
- comply with laws or regulations
- respond to legal requests
- protect the rights, safety, or property of Roomii or its users
5. Payments & Financial Data
Payments are processed by third-party providers.
Roomii does not store full payment card details.
By using Roomii, you agree that:
- payment providers may process your information
- Roomii may charge your stored payment methods for authorized transactions, including fees, damages, or outstanding balances (as described in our Terms of Service)
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- operate and improve the platform
- personalize your experience
- analyze usage and performance
You can adjust cookie settings in your browser. Disabling cookies may limit functionality.
7. Data Retention
We retain information as long as necessary to:
- provide the Services
- complete transactions
- comply with legal and financial obligations
- resolve disputes and enforce our Terms
We may retain certain data after account deletion where required for:
- fraud prevention
- financial reporting
- legal compliance
8. Your Rights
Depending on your location, you may have the right to:
- access your personal information
- request corrections
- request deletion
- opt out of certain communications
To exercise your rights, contact:
furnish@roomii.co
9. Account Deletion
You may request permanent account deletion.
Upon deletion:
- Access to your account will be removed
- personal data will be deleted or anonymized, subject to legal and operational requirements
10. Security
We implement reasonable safeguards to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security.
11. Third-Party Services
Roomii may integrate with third-party services.
We are not responsible for their privacy practices. Please review their policies separately.
12. Children’s Privacy
Roomii is not intended for individuals under 18.
We do not knowingly collect personal information from minors.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted with a revised “Last Updated” date.
14. Contact Us
If you have questions:
Email: furnish@roomii.co
Phone: (708) 919-3238